Service Summary

For the business owner that wants piece of mind without jeopardizing the bottom line. In todays highly competitive market it only takes one extended systems outage to bring a business to its knees. The Platinum Defense Package is an enterprise level package designed to take the first step towards a proactive insurance policy against extended downtime.

With this package your company has access to the IT professionals with a simple phone call, your printing environment is monitored to ensure your company can produce the documents it needs, and the need for you to hire an IT professional for routine systems maintenance is eliminated. Finally we monitor you Internet connection 24X7 to ensure someone is aware of any outages when they happen.

Through Patch management, helpdesk support, enterprise level monitoring, printer management, and overall proactive effort, the Platinum Defense package will make the stress of your computing environment a thing of the past.